Curriculum Vitae

Carmel C. Tse

Learning & organizational development • AI enablement & governance • applied research • teaching • digital transformation

Toronto / London, Ontario, Canada

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Professional Profile

Learning and organizational development professional, instructional designer, researcher and systems integrator with experience spanning enterprise learning, digital transformation, AI enablement, governance, risk, data-informed improvement and experiential learning.

Current work integrates responsible AI adoption with learning strategy, governance, simulation, workforce capability building and measurable organizational change.

Current Appointment

Learning & Organizational Development Consultant / eLearning Lead

Toronto Community Housing Corporation

2022–Present
  • Lead and support enterprise learning, eLearning, compliance and technology-enabled learning initiatives.
  • Contribute to AI governance, employee guidance, foundational AI literacy and responsible adoption.
  • Develop simulation-based and experiential learning approaches for workplace capability building.
  • Support LMS, digital adoption, analytics, accessibility and continuous improvement initiatives.

Selected Professional Experience

Instructional Designer

TD Bank Group

2021–2022

Learning design supporting enterprise, project management, cybersecurity, AML and insurance environments.

Learning Experience Designer

Meridian Credit Union

2021

Learning design and development supporting AML, cybersecurity, risk and enterprise learning.

Director of eLearning

iPass Driving School

2015–2021

Directed digital learning development, curriculum, learning technology and online driver education.

Systems Integration Consultant

Gannett Newspaper Group

1994–2014

Systems integration and digital workflow transformation across a large multi-site media environment.

Education

Doctor of Business Administration

Swiss School of Business and Management

Dissertation: Toward AI-EdBOK in Industry 4.0: Quantifying AI Transition Readiness at Ontario’s Community Colleges.

MSc, Learning Design & Technology

University of Maryland Global Campus

BA, Political Science

University of Lethbridge

Selected Credentials & Professional Development

  • Lean Six Sigma Black Belt
  • Certified ScrumMaster
  • Harvard – Teaching & Learning Strategies
  • Harvard – Cybersecurity: Managing Risk
  • HarvardX Data Science Professional Certificate
  • Ontario Tech – AI for Teaching & Learning
  • Ivey – AI Leadership
  • IMF – AML/CFT Supervisory Framework

Research, Frameworks & Publications

Research site →

Applied research focuses on AI transition readiness, learning technology, simulation, AI-enabled education, organizational capability and data-informed decision making.

AI-EdBOK AI-TRI G-PLAC ConnectivAI 3-XP VETT

Teaching & Pedagogy

Teaching site →

Teaching philosophy includes experiential learning, mass open online courses, curriculum design, ConnectivAI, simulation and AI-augmented engagement, revisited biennially since 2018.

Professional Service & Affiliations

Complete CV

The PDF version contains the detailed chronology, projects, credentials and professional record.

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